voco Dubai The Palm, an IHG Hotel

I recently stayed at this wonderful hotel with my family, and our experience was exceptional. Upon arrival, we were pleasantly surprised to be upgraded from a city view room to a stunning sea view room. This made our stay even more special. A heartfelt thank you to Ms. Honey at the reception. She went above and beyond to make us feel welcome, offering us drinks and providing all the information we needed. Her warmth and attention to detail truly set the tone for our stay. The room was immaculate, featuring a beautiful wooden floor, which I prefer over carpets due to cleanliness concerns. The toilets were new and had a pleasant smell, consistent with the rest of the room's fresh ambiance. The overall cleanliness and condition of the room were outstanding, making it a very comfortable stay for our family. I also want to extend my gratitude to Ms. Runa, a server in the restaurant. Despite it being a buffet, she seemed to anticipate our every need, and her kindness towards our son was much appreciated. Her service made our dining experience memorable. The availability of water in the lobby was a nice touch. The breakfast buffet was fantastic, with a wide variety of options, and on our last day, Runa provided a complimentary breakfast menu which was a delightful surprise. I also want to commend the hotel administration for creating such a positive environment for their employees, which clearly translates into excellent service for the guests. Overall, this hotel truly deserves a 5-star rating for its outstanding service, beautiful accommodations, and wonderful staff. We will definitely be returning!

It is a pretty hotel at the west beach. it is small (as opposed to the ones around) but well organised and has a lovely resto with great food, both breakfast and dinner are excellent. Other than the first night, the personnel was exceptional, helped with the taxi and was given the kids some cakes etc.

Great location for this hotel especially if you like the beach clubs. The staff are very professional and friendly. The rooftop has an outstanding view and the food is really 👍 👍 👍 Special thanks to Khaila, Arn and Hany.

First of all I would like to say that this Hotel is located in a pretty busy coast. There are several huge hotels like 5 Palm or Radisson which concentrate many tourists and parties. So, sometimes till 10:00 PM you might hear music. However, hopefully, tight curtains prevent these sound to interrupt your stay. Rooms are big enough for 2 persons, however you will not have free space for other guests, so freinds invitation is not a good idea. Still, bed is large, there is a small table and 2 soft chairs. It`s enough for a few hours before sleep. About facilities on a roof there is a bar with small pool. the only minus is that pool is surrounded by a glass fence, which is a bit dirty, thus no instagram photos are possible. Also there are 2 restaraunts. we didn`t try one for dinner so nothing to say here, the first one is for breakfast. I ll meantion it in minuses. Other guests wrote about construction nearby, but it usually starts at 10:00 AM and end no later than 7:00 PM. You wont probably stay in this hotel for the whole day so this point is irrelevant. To sum up, this hotel is a very good choice for youngths and just married couples. For families there is no enough infrastructure, for elderly I think its too noisy during the day. However if you want to expereince Dubai by visiting sightseeings, shopping in malls and going to bars and clubs this palce is really good choice for you.

If I could give more than 5 stars I would. The staff treated us fantasticly for the entirety of our stay, but the real highlight was the breakfast staff team - they were simply outstanding and deserve to be recognised for it. From the moment we walked in each morning you could feel a genuine hospitality. Their friendliness, attention to detail and efficiency were second to none. They truly deserve a special recognition and are one of the main reasons why I’ll be coming back to Voco. The rooms are clean and spacious, and the location is perfect, with plenty of taxis available to get in and out of the Palm effortlessly, also plenty of restaurants. The rooftop swimming pool views are amazing - while it can get a bit crowded during peak hours, we always managed to find a sunbed. As an alternative you also have a private beach with plenty of sunbeds. Just a heads-up—there is some ongoing construction in certain exterior areas around the hotel, but it wasn’t a big deal and didn’t affect our stay. Some people in the reviews mentioned construction noise and loud music from the clubs, but we couldn’t hear any of it and slept like babies! Overall, our stay was absolutely fantastic!