voco Dubai The Palm, an IHG Hotel

I recently stayed at this wonderful hotel with my family, and our experience was exceptional. Upon arrival, we were pleasantly surprised to be upgraded from a city view room to a stunning sea view room. This made our stay even more special. A heartfelt thank you to Ms. Honey at the reception. She went above and beyond to make us feel welcome, offering us drinks and providing all the information we needed. Her warmth and attention to detail truly set the tone for our stay. The room was immaculate, featuring a beautiful wooden floor, which I prefer over carpets due to cleanliness concerns. The toilets were new and had a pleasant smell, consistent with the rest of the room's fresh ambiance. The overall cleanliness and condition of the room were outstanding, making it a very comfortable stay for our family. I also want to extend my gratitude to Ms. Runa, a server in the restaurant. Despite it being a buffet, she seemed to anticipate our every need, and her kindness towards our son was much appreciated. Her service made our dining experience memorable. The availability of water in the lobby was a nice touch. The breakfast buffet was fantastic, with a wide variety of options, and on our last day, Runa provided a complimentary breakfast menu which was a delightful surprise. I also want to commend the hotel administration for creating such a positive environment for their employees, which clearly translates into excellent service for the guests. Overall, this hotel truly deserves a 5-star rating for its outstanding service, beautiful accommodations, and wonderful staff. We will definitely be returning!

It is a pretty hotel at the west beach. it is small (as opposed to the ones around) but well organised and has a lovely resto with great food, both breakfast and dinner are excellent. Other than the first night, the personnel was exceptional, helped with the taxi and was given the kids some cakes etc.

We enjoyed our stay at Voco. The staff were amazing and were always on hand if we needed anything. Our panoramic view room was incredible in every way, from the amazing view overlooking the water to the comfortable bed and beautiful bathroom. The buffet breakfast was delicious with so much to chose from and the restaurant for dinner was delicious. We were also very spoilt with a lovely cake and rose petal display on our bed for our anniversary which was very much appreciated. The hotel is walking distance to the monorail which takes you up Palm Jameriah to Atlantis and you can also walk to Nakheel shopping mall and The Palm View where you can get a birds eye view of Palm Jumeriah. It's takes about 30 mins in a taxi to the international airport.

Excellent location! Right at the beach, no beachclubs in front of the view. Extremely helpful and friendly staff. The luxury of choosing between the private beach, or the beautiful rooftop pool + bar. Spic and span clean rooms. We also liked the size of the hotel. Not such a megalomaniac size as others on the West Beach.

great location, very friendly and helpful staff The hotel was immaculate, food at the restaurant was brilliant too. They made a lovely bed decoration and fruit platter and chocolate dipped strawberries as a surprise as it was our honeymoon which was a really thoughtful touch.